Network Status Service Status Information and Network Announcements

DNS Issue (Investigating)

Affecting Server - Heroic | Priority - Low

It has been brought to our attention that some sites on our "Heroic" server are showing as offline or not loading for some users.

We can confirm that our server and all websites have not dropped and we have a 100% uptime for all websites on that server for the past 3 months.

Our logs  show no reason why some sites are not loading for some users, although we suspect there may be a DNS issue with the affected websites. Please continue to visit this page for further updates on the known issue.

Note that this issue is only affecting a very small percentage of websites.

Date - 22/09/2012 13:25

Last Updated - 23/09/2012 05:01

cPanel Removing PHP4 Support (Scheduled)

Affecting System - cPanel | Priority - Medium

cPanel has recently removed support for all versions of PHP 4. As a
result of this change any updates to the web stack using their Easy
Apache software build tool will result in PHP 4 being removed from the
server. cPanel has released an unsupported module to provide users with
the ability to retain PHP 4 on their web server, but this is an
unsupported solution by cPanel and may not work in all situations nor
will cPanel stand behind it. SiSO IT will still provide our industry
leading "Best Effort" support to build PHP 4 for our customers if it is
needed, however we cannot guarantee that a stable and functional build
is always possible under these circumstances.

PHP 4 reached end of life on 1/1/08 and has not received any critical
security updates since 8/7/08. To ensure your PHP installation is
getting regular security updates it is strongly recommended to upgrade
to the latest PHP 5.3 version. There may be some feature and code
compatibility issues with moving older PHP 4 code bases to PHP 5 and it
is recommended that all code is tested under a PHP 5 environment prior
to switching the production environment over to PHP 5.

If you would like assistance with upgrading PHP or have questions or
concerns about what this means for you, please contact us by one of the
following means:

* Open a ticket through your management interface
* Call us by phone on (07) 3733 1040

Date - 25/07/2012 11:31 - 31/07/2012 00:00

Last Updated - 25/07/2012 11:34

Sales Department Closed (Scheduled)

Affecting Other - Sale department closed | Priority - Medium

For 60 minutes during Earth Hour on Saturday 31st of March we will be closing our sales department completely to show our support. Please accept our apologies for any inconvenience.

Support lines remain open. During this outage, please email your sales requests to sales@sisoit.com.au

Date - 31/03/2012 20:30 - 31/03/2010 21:30

Last Updated - 26/03/2012 09:14

Below is a real-time overview of our servers where you can check if there's any known issues.

Server	HTTP	FTP	POP3	PHP Info	Server Load	Uptime
Heroic				PHP Info

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